FAQs

• Can I exchange an item?

Please read our returns and exchange policy here. 

• Who makes the clothes, are they all hand-made ?

Yes, 95% of our production is made in our own factory in Leicestershire, UK.

Please see our About us page here for more info

• Who do you use to post to the U.K.?

we are currently shipping items in the U.K with Royal Mail and DHL express

Find out more UK shipping info here.

• How much is postage to the U.K. ? 

Our shipping charges start at £4.99 and postage is free over £120 to the U.K.

For more information on shipping please read our shipping page here. 

• Do you do next day delivery ( U.K. ONLY )?

Yes, 

At the checkout please select:  DHL EXPRESS, the two working day dispatch time will still apply

• How long will my parcel take to arrive?

Please see our U.K. shipping page here.

• Do you have a size guide?

Yes, please find it here.

• Do you have a conversion chart? 

Yes, please find it here. 

• Do you ship Internationally?

Yes, please find more info here.

IMPORTANT INFO

PLEASE NOTE:

You are responsible for making sure your shipping address is correct, we can't cover the cost to re-ship if the parcel gets redirected back to us.



Thanks, Issy x